95% of employees at CommunityWFM say it is a great place to work and the company joins an exclusive list of premier workplaces spanning multiple industries
RICHARDSON, Texas–(BUSINESS WIRE)–CommunityWFM, one of the premier contact center workforce management software solutions in the industry, is proud to be Certified™ by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at CommunityWFM. This year, 95% of employees said it’s a Great place To Work – 38 points higher than the average U.S. company.
Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation.
“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasizes that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture. “By successfully earning this recognition, it is evident that CommunityWFM stands out as one of the top companies to work for, providing a great workplace environment for its employees.”
“We are thrilled to receive this recognition from Great Place to Work,” said Todd Cotharin, Chief Operating Officer of CommunityWFM. “We strive to create a culture that emphasizes placing the employee first and prioritizes finding a work/life balance that works for each person we employ. We celebrate and thank our incredible team for all they do that allows us to earn this certification.”
CommunityWFM prides itself on offering employees a flexible work environment with an emphasis on innovation, collaboration, and creativity. Founded in 2005, the company is a leader in the contact center workforce management software industry and continues to provide elite level benefits and opportunities to its employees.
According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits, and have a fair chance at promotion.
Looking to grow your career at a company that puts its people first? Visit our careers page at https://www.communitywfm.com/careers.
CommunityWFM provides a unique, modern, and automated approach to contact center workforce management technology. After spending over a decade combining forecasting, scheduling, intraday management, adherence monitoring, mobile capabilities, and more into a single application, the CommunityWFM solution remains unmatched in its sophistication and maturity. With two product versions, Enterprise and Essentials, CommunityWFM is delivered to customers and partners with a passion for service and world-class deployment and onboarding methodologies. Leading companies spanning many different geographies and industries rely on CommunityWFM every day as the backbone of their contact center operations.
About Great Place to Work Certification™
Great Place To Work® Certification™ is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.
About Great Place To Work®
As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.
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